Terms of Use and Privacy

Effective Date: 05/04/2024

Surfhicks ("we," "us," or "our") is committed to safeguarding the privacy and security of the personal information of users who access our website at www.surfhicks.com (the "Site"). This Privacy Policy describes how we collect, use, protect, and disclose your information and your rights with respect to that information.

1. Information We Collect

We may collect the following categories of information, which may include personally identifiable information ("Personal Information"):

Contact Information: Name, email address, phone number, mailing address.
Transactional Data: Purchase history, order details, billing and shipping addresses.
Payment Information: Processed via secure third-party payment processors. We do not store your credit or debit card information.
Device Information: IP address, browser type, operating system, device identifiers.
Usage Data: Pages visited, time on Site, click behavior, referral sources.
Geolocation Data: Approximate location derived from IP address.
User-Generated Content: Reviews, photos, comments, and feedback submitted via the Site.

2. Use of Information

We use the collected information for lawful business purposes including:

To fulfill and process transactions, orders, or requests.
To provide customer service and respond to inquiries.
To personalize user experience and analyze Site traffic.
To communicate promotions, events, and updates (with opt-out options).
To enforce our legal rights and comply with legal obligations.
To detect and prevent fraud, unauthorized activity, and illegal conduct.

3. Sharing and Disclosure of Information

We do not sell your personal data. We may disclose information:

To trusted third-party service providers under strict confidentiality agreements (e.g., payment processors, email platforms).
In response to subpoenas, court orders, legal process, or to establish or exercise our legal rights.
If we believe it is necessary to prevent harm or financial loss.
In connection with a corporate transaction such as a merger, acquisition, or asset sale.

4. Data Security

We implement and maintain reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, we cannot guarantee absolute security. Users transmit information at their own risk.

5. Your Rights and Choices

You may access, update, or delete your Personal Information by contacting us.
You may opt out of marketing emails by using the "unsubscribe" link in any communication.
You can disable cookies through your browser settings.

6. Children's Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

7. Third-Party Sites

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Data Retention

We retain Personal Information for as long as necessary to provide services, fulfill transactions, comply with legal obligations, or resolve disputes.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time without notice. Continued use of the Site constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: Email: info@surfhicks.com
Mailing Address: [Insert Mailing Address]

Effective Date: 05/04/2024

These Terms of Use ("Terms") govern your access to and use of www.surfhicks.com ("Site") operated by Surfhicks ("we," "us," or "our"). By using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Use of the Site

You agree to use the Site only for lawful purposes. You shall not:

Interfere with the operation of the Site.
Use any robot, scraper, or automated means to access the Site.
Upload or transmit any malicious code or harmful content.
Submit content that is unlawful, defamatory, harassing, or infringing.

We reserve the right to suspend or terminate access to the Site for any violation of these Terms.

2. Intellectual Property Rights

All content on the Site—including text, graphics, logos, images, and software—is the property of Surfhicks or its licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works from any content without express written consent.

3. User Content

Any content you submit (e.g., reviews, comments, photos) grants Surfhicks a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, publish, and display such content in connection with our business. We reserve the right to monitor, remove, or refuse content at our discretion.

4. Purchases and Payment

All purchases made through the Site are subject to product availability and confirmation of the order price. We reserve the right to refuse or cancel any order at our sole discretion. All payments must be made through secure third-party processors. We are not liable for payment processing issues or unauthorized transactions.

5. No Warranties

The Site and its content are provided "AS IS" and "AS AVAILABLE." We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, Surfhicks, its owners, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

Use of or inability to use the Site;
Errors, omissions, or inaccuracies on the Site;
Unauthorized access or use of our servers or data;
Any transactions conducted through the Site.

This limitation applies even if Surfhicks has been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Surfhicks, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including attorney fees) arising out of your use of the Site or violation of these Terms.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Mississippi. Any disputes arising from or related to the Site shall be resolved in the courts located in [Insert County], Mississippi. You waive all defenses of lack of personal jurisdiction and forum non conveniens.

9. Termination

We may terminate or suspend your access to the Site without notice or liability, for any reason, including but not limited to your breach of these Terms.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes indicates your acceptance of the revised Terms.

11. Entire Agreement

These Terms constitute the entire agreement between you and Surfhicks regarding the Site and supersede all prior agreements and understandings.

12. Contact

Questions regarding these Terms can be directed to: Email: info@surfhicks.com
Mailing Address: 2105 S Harper Rd Corinth, MS 38834

Social Media Policy

Effective Date: 05/04/2024

Surfhicks (“we,” “us,” or “our”) maintains a presence on various social media platforms to engage with our community and promote our brand. This Social Media Policy governs your interaction with our official social media accounts and outlines the standards of acceptable behavior.

1. Participation Guidelines

We welcome and encourage comments, photos, and interactions on our social media platforms. However, by engaging with our social media pages, you agree not to:

Post content that is offensive, abusive, threatening, defamatory, obscene, or unlawful.
Promote or advertise other businesses, including competitors, on our pages.
Engage in repetitive trolling, spam, or disruptive behavior.

We reserve the right to remove content and block or ban users who violate these guidelines, at our sole discretion and without prior notice.

2. Banning and Denial of Access

Surfhicks reserves the right to permanently ban customers from our physical or digital locations if their online behavior includes harassment, defamation, threats, promotion of competitors, or other violations that harm our business or community. This includes refusal of service at any Surfhicks location.

3. Use of Tagged Photos and Content

By tagging Surfhicks in your photos or using our branded hashtags, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and share your content on our official social media channels, website, and marketing materials. We will always aim to credit the original creator when possible.

4. No Endorsement

Reposts, likes, or follows by Surfhicks do not constitute endorsement of any user, business, or content.

5. Modification

This Social Media Policy may be updated at any time. Continued interaction with our platforms implies acceptance of the current version of this policy.

For questions or concerns, contact us at: Email: info@surfhicks.com
Mailing Address: 2105 S Harper RD, Corinth, MS 38834